Our Services

MAI EDEN combines cutting edge analytics with customizable tools, making it the gold standard among the innumerable choices of population health management solutions. We understand that the life cycle of MAI EDEN will require dedication, time, and resources.

By choosing to partner with MAI EDEN, you choose to trust in our ability to assist in turning your challenges into opportunities.

Explore the innovative solutions and services, listed below. Our team of healthcare experts are committed to improving your population’s health initiatives.

Product Lifecycle Services

Pre go-live support

MAI EDEN offers customized implementation of the product leveraging years of technical expertise. We work with you at various levels to significantly increase overall implementation satisfaction.

Post go-live support

We work by your side to make the process of adopting, optimizing, and using MAI EDEN stress-free. Our approach of customizable implementation, staffing, education, post-live-checks, and upgrades help you meet your organizational goals and strategic priorities so you can succeed in the constantly evolving environment.

Technical Services

Application Management and Staff Augmentation

The MAI EDEN team will take care of application maintenance to ensure the user has the system running at peak performance. Based on your needs – we manage the IT staffing - staff augmentation and outsourcing.

Here 24/7

We help you maximize the power of your investments by delivering a flexible, cost-effective support that boosts the productivity of product, maintaining high end-user satisfaction. Our globally based support team provides your organization 24/7 support.

Education Services

Experiential Education

Experiential Education provides scenario-based simulation training targeted to specific roles. Simulations allow users to practice workflows through real-world scenarios. Evaluations assess the user’s ability to perform critical scenario-based workflows. Successful completion of Practical Learning demonstrates the user’s proficiency to activate and use the system.

Formal instructor-led classes

At our training facilities, we provide extensive training materials, hands-on exercises, interactive discussions and lots of individual attention. We’ll make you an expert in no time.

Web-based classes

We can deliver virtual instructor led web-based classes on site, combining online training modules with individual attention in a classroom setting.

Operational Services


From small practices to the large multisite establishments, our hosting environments are robust and scalable that have been “stress-tested”.


Fully HIPAA compliant, MAI EDEN uses state-of-the-art encryption to keep your data secure.


When your organization’s patient care is on the line, you need the most reliable solutions available. MAI EDEN’s team promises maximum performance, with the best up-time percentages and quick disaster recovery times.

Offsite Tech Support

Subject Matter Experts

With more than a decade of experience in the Healthcare IT market place, we ae perfectly suited to work with your organization as an extension of your IT team, boosting end-user productivity.

Seamless coordination

While we are supporting your organization’s end users, we keep your in-house team in the loop with ongoing communication.

IT service management tools

MAI EDEN supports your staff with our suite of leading information technology service management tools, answering users’ questions effectively and responding to issues immediately.

Let MAI EDEN help you provide cost effective care for your patients.

MAI EDEN delivers population health management solutions, helping insurance plans, IPA's and ACO's deliver value-based-care, while improving clinical and financial outcomes.